Outcomes

Learning Outcomes

Our programs are designed to enhance competency, harmony, satisfaction and attitude by raising Emotional Intelligence. The programs facilitate the development of particpants in the following areas:

Emotional Literacy: Knowing one’s internal states, preferences, resources and intuitions

Emotional Mastery: Managing one’s internal states, impulses and resources

Dynamics of Change: Emotional Tendencies that guide or facilitate reaching goals

Interpersonal Empathy: Awareness of others feelings, needs, and concerns

Group Empathy: Adeptness at relating to and managing responses in others

Emotional Literacy: Knowing one’s internal states, preferences, resources and intuitions

Emotional awareness: Recognising one’s emotions and their effects

Accurate self-assessment: Knowing one’s strengths and limits

Self-confidence: A strong sense of one’s self-worth and capabilities

Emotional Mastery: Managing one’s internal states, impulses and resources

Self-Control: Keeping disruptive emotions and impulses in check

Trustworthiness: Maintaining standards of honesty and integrity

Conscientiousness; Taking responsibility for personal performance

Adaptability: Flexibility in handling change

Innovation; Being comfortable with novel ideas, approaches and new information

Dynamics of Change: Emotional Tendencies that guide or facilitate reaching goals

Facilitating change: Initiating or managing change

Achievement drive: Striving to improve or meet a standard of excellence

Commitment: Aligning with the goals of the group or organization

Initiative: Readiness to act on opportunities

Optimism: Persistence in pursuing goals despite obstacles and setbacks

Interpersonal Empathy: Awareness of others feelings, needs, and concerns

Understanding others: Sensing others feelings and perspectives and taking an active interest in their concern

Developing others: Sensing others development needs and bolstering their abilities

Service orientation: Anticipating, recognising, and meeting customers needs

Leveraging diversity: Cultivating opportunities through different kinds of people

Communication: Listening, openly and sending convincing messages

Conflict management: Negotiating and resolving disagreements

Group Empathy: Adeptness at including desirable responses in others

Influence: Wielding effective tactics for persuasion

Political awareness: Reading a group’s emotional currents and power relationships

Leadership: Inspiring and guiding individuals and groups

Building bonds: Nurturing instrumental relationships

Collaboration and cooperation: Working with others toward shared goals

Team capabilities: Creating group synergy in pursuing collective goals